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Return and refund

Return of goods is possible if:

If all conditions are met, we will return the cost of the goods within 5 business days on a bank card or in cash at the store. If you have the right amount in cash, funds can return on the spot in the store.

Terms of exchange/return:


If you want to return or exchange goods purchased from the online store - you need within 14 days from receipt of the goods to contact us by phone: 098-055-57-23 Mon-Fri: 09: 00-17: 00 or by mail: manager@vesna.kiev.ua